amanah77 Privacy Policy

This page describes what we collect when you use amanah77 and how we keep that data protected. We operate a gaming and sportsbook platform where players fund accounts via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks, then access live-dealer tables, sportsbook markets covering Liga 1 and Piala AFF, slot games, and esports betting. To verify your identity and comply with anti-money-laundering regulation, we collect personal information—your name, date of birth, government ID, phone number, and payment details. This policy explains how we use, store, and protect that information.

We do not sell your data to third parties for marketing. We share it only as required by law—for instance, with payment processors to settle your deposits and withdrawals, or with law-enforcement authorities responding to lawful legal requests. Our servers may sit outside your jurisdiction; however, we encrypt all sensitive data and follow industry-standard security practices. You have the right to access, correct, or request deletion of your personal information, subject to legal retention obligations.

Read through the sections below to understand our data practices. If you have questions, contact our compliance team through the support channels in your amanah77 account dashboard.

Data We Collect and Why

When you register for an amanah77 account, we collect your email address, phone number, and a password you create. These details allow us to authenticate you, send account notifications, and restore access if you forget your password. During verification, we request your legal name, date of birth, and a government-issued identity document (such as a KTP or passport). We use this information to confirm your identity and comply with Know-Your-Customer (KYC) and anti-money-laundering (AML) regulations applicable in jurisdictions where amanah77 operates.

When you deposit funds, we collect payment-source information—your bank account number, e-wallet identifier, or QRIS code. Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) receive this data to execute your transfer. We store tokenised versions of your payment details to streamline future transactions; we do not store full credit-card numbers or unencrypted banking credentials.

We log all your activity on amanah77: every bet placed, every game result, every deposit, and every withdrawal. This transaction history is retained indefinitely to support dispute resolution, regulatory compliance, and account recovery. We also collect technical data—your device type, IP address, browser type, and session duration—to optimise app performance and detect fraudulent access patterns. Cookies and similar tracking technologies may be set by our platform or by third-party analytics providers to monitor user behaviour and service quality.

We use encryption for sensitive data

All personal information transmitted to and stored by amanah77 servers is encrypted using SSL/TLS or equivalent protocols. We do not retain unencrypted passwords or full payment credentials in our systems.

How We Use Your Data on amanah77

We use your personal data for the following purposes:

  • Account management: Authentication, password reset, account recovery, and profile updates
  • Payment processing: Executing deposits and withdrawals through your chosen payment method
  • Regulatory compliance: KYC verification, AML screening, transaction monitoring, and reporting to financial regulators
  • Dispute resolution: Investigating complaints about transactions, game results, or account status
  • Fraud prevention: Detecting and preventing unauthorised access, duplicate accounts, and money-laundering activity
  • Service improvement: Analysing usage patterns to optimise the amanah77 app, sportsbook interface, and game performance
  • Communications: Sending account notifications, verification codes, withdrawal confirmations, and support responses

We do not use your data to send unsolicited marketing emails or to build profiles for sale to advertisers. If you receive promotional messages from amanah77, you explicitly opted in or provided consent during account setup. You can withdraw this consent anytime by updating your notification preferences in your account dashboard or by contacting our support team.

Third-Party Processors and Data Sharing

We share your personal data with third parties only when necessary to deliver amanah77 services or comply with law. Payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive your payment details to process deposits and withdrawals. Identity-verification providers may access your government ID photo to confirm your identity automatically. Cloud-hosting providers store our servers and databases; while we do not name them publicly, they are bound by strict data-protection agreements.

We may disclose your information if required by law—for example, in response to a court order, regulatory investigation, or law-enforcement request. In such cases, we provide only the specific data requested and notify you unless legally prohibited. We do not sell or rent your personal information to marketing firms, data brokers, or third parties unrelated to amanah77 operations.

Key data-handling principles

  • We collect only data necessary for account management, payment processing, and regulatory compliance
  • We encrypt sensitive information and store it on secure servers
  • We share data with payment processors and identity verifiers only; we do not sell it to third parties
  • We retain transaction history indefinitely for compliance and dispute resolution
  • You have the right to access, correct, and request deletion of your personal data

Your Rights and Data Retention on amanah77

You have the right to access, review, and correct any personal information we hold. Log into your amanah77 account dashboard to view and update your profile data, email address, phone number, and linked payment methods. If you need access to data we do not display in your dashboard—such as your full account transaction history, verification documents, or technical logs—contact our support team via live chat or email. We will provide this information within 14 calendar days, subject to legal restrictions.

You can request deletion of your personal data anytime. However, we must retain certain information to comply with anti-money-laundering regulations and to settle outstanding transactions. For instance, we retain transaction records indefinitely for regulatory compliance and dispute resolution. If you request data deletion, we will anonymise or remove personal information we do not legally need to keep. Deletion requests are processed within 30 calendar days.

Our data-retention periods follow applicable legal requirements. Identity documents and KYC data are retained for a minimum of five years after your account closure. Transaction history is retained indefinitely. Technical logs (IP addresses, session data, device information) are retained for up to one year. If your account is under investigation for suspected fraud or regulatory violations, we retain all related data until the investigation concludes.

Jurisdiction and Cross-Border Data Transfer

amanah77 operates as a platform available only where local law permits. Our servers and data infrastructure may be located in jurisdictions outside your country of residence. By using amanah77, you acknowledge that your personal data may be transferred to, stored in, and processed in jurisdictions with different data-protection laws than your own. We undertake to apply consistent security standards regardless of server location. If your jurisdiction has specific data-transfer restrictions or requirements, you are responsible for verifying that your use of amanah77 complies with local law before opening an account.

Contact Us on Data and Privacy

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your information, contact our compliance team through your amanah77 account dashboard. English-language support is available via live chat, email, or phone during standard business hours. Privacy-related inquiries typically receive responses within 24–48 hours. For urgent matters or formal complaints, submit a written request via email; our data-protection officer will review and respond within 14 calendar days. You also retain the right to lodge a complaint with the relevant data-protection authority in your jurisdiction if you believe amanah77 has violated applicable privacy law.

This privacy policy may be updated from time to time. Material changes will be announced via email or in-app notification. Continued use of amanah77 after a policy update constitutes acceptance of the new terms. We recommend reviewing this policy periodically to stay informed of our data practices.

Service availability

amanah77 provides gaming, sportsbook, and live-dealer services only in jurisdictions where such activities are permitted by applicable local law. We do not knowingly operate in territories where online gaming, wagering, or slot-game participation is prohibited or substantially restricted by statute or regulation. Our determination of service availability is based on current legal frameworks in each region; we monitor regulatory changes and adjust access as required to maintain compliance. We do not market or target our services to residents of prohibited jurisdictions, and we reserve the right to restrict, suspend, or terminate account access if we determine that a user's location or activity falls outside our permitted service area. Our service availability may change without advance notice as laws evolve in any given jurisdiction. If you are uncertain whether amanah77 services are legally available in your location, we recommend that you contact our compliance team through the support channels listed in your account dashboard before opening an account or depositing funds. We maintain comprehensive records of service-availability determinations for regulatory transparency and audit purposes. Users who attempt to access amanah77 from prohibited territories do so entirely at their own risk; amanah77 accepts no liability for any consequences, legal sanctions, or complications arising from unauthorised access from restricted jurisdictions.

Account eligibility

To open an amanah77 account and access our platform, you must meet the minimum age requirement established by the laws of your jurisdiction. amanah77 does not impose a universal age threshold; instead, we comply with applicable local regulation. During account registration, you declare under applicable law that you meet your jurisdiction's legal age requirement for online gaming and that you are not a resident of a prohibited territory. We reserve the right to request age-verification documentation—such as a government-issued photo ID, birth certificate, or other official document—at any time during your account lifetime. Failure to provide valid age documentation or discovery that you are below your jurisdiction's legal age threshold results in immediate account suspension and potential forfeiture of any funds in your account. If we determine that your registered location has changed to a prohibited territory, we will close your account without exception. amanah77 does not knowingly facilitate gaming accounts for underage users or residents of restricted jurisdictions. Our age and location verification process is mandatory and non-negotiable; providing incomplete, inaccurate, or deliberately false information during registration constitutes grounds for immediate account termination and potential fund forfeiture. Any attempts to circumvent age verification or location-based restrictions through false documentation, use of third-party intermediaries, or technical workarounds will result in permanent exclusion from amanah77 and potential reporting to regulatory authorities.

Local-law responsibility

By accessing amanah77 and creating an account, you acknowledge and agree that you alone bear complete responsibility for determining whether online gaming, sportsbook wagering, and slot-game participation are lawful in your jurisdiction. amanah77 provides no legal advice and makes no representation or warranty regarding the legality of our services, platforms, or operations in your location, your country, or any specific territory. It is entirely your obligation—not amanah77's responsibility—to research, understand, and comply with the applicable laws, regulations, and legal frameworks of your local, regional, state, provincial, and national jurisdiction before you access amanah77, open an account, deposit funds, or place any wager or game bet. Legal frameworks governing online gaming change frequently and unpredictably; a service that is lawful and accessible today may become prohibited tomorrow. You remain bound by the law as it exists at the time of your activity. We strongly encourage you to consult with a qualified legal professional licensed to practise in your jurisdiction if you have any doubt whatsoever about the legality of online gaming, sportsbook wagering, or our platform in your region. amanah77 accepts absolutely no liability for any fines, penalties, legal costs, prosecution, or other consequences you may face if your participation in amanah77 violates the laws of your jurisdiction. Players in Indonesia and surrounding Southeast Asian territories must independently verify that their access to amanah77 complies with all applicable Indonesian telecommunications regulations, financial rules, banking restrictions, gambling statutes, and other relevant law.

Data and privacy scope

amanah77 collects personal data during account registration and ongoing verification to comply with Know-Your-Customer (KYC) and anti-money-laundering (AML) regulatory requirements applicable in the jurisdictions where we operate. Data collected during account setup includes your legal name, date of birth, identity-document details (ID number, issue and expiry dates), contact information (email address and phone number), and payment-source identification. During gameplay, we log your complete transaction history including all wagers, game results, deposits, withdrawals, and bonus activities. This information is used to verify your identity, prevent fraud, detect money-laundering activity, maintain financial records, and comply with reporting obligations to regulatory authorities. We do not sell your personal data to third parties for commercial or marketing purposes. We share information only as legally required—for example, with payment processors (DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, BNI) to facilitate your deposits and withdrawals, or with law-enforcement authorities responding to lawful legal requests or court orders. Our complete data-handling practices, including collection methods, retention periods, your rights regarding access or deletion of your data, and the specific security measures we employ to protect your information, are detailed throughout this privacy policy and our comprehensive privacy documentationWe use industry-standard encryption (SSL/TLS protocols) and secure storage practices to minimise the risk of unauthorised access or data breach; however, we cannot guarantee absolute protection against all possible cyber threats or sophisticated attacks.

Contact for legal inquiries

Legal, compliance, and data-protection inquiries regarding amanah77 should be directed to our dedicated compliance and legal team through the contact channels provided in your account dashboard. English-language support is available via live chat during extended business hours, via email at any time, or by phone during standard business hours. Standard inquiries typically receive responses within 24–48 hours; complex matters or investigations may require extended response time. We maintain a formal dispute-resolution process for users who wish to challenge a transaction, a game result, an account action, or any other matter. To initiate formal dispute resolution, submit a written complaint via email with comprehensive supporting documentation; our compliance officer will review your case thoroughly and provide a detailed response within 14 calendar days. If you are dissatisfied with our internal resolution or believe amanah77 has violated applicable data-protection law, you retain the right to lodge a formal complaint with the data-protection authority in your jurisdiction or pursue legal remedies through your own jurisdiction's courts. amanah77 does not offer third-party arbitration or independent dispute-resolution services external to our internal process; however, we fully support users' rights to seek external legal remedies. All support interactions, compliance decisions, and data-handling activities are documented and retained for quality assurance, regulatory compliance, and audit purposes.

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